One of the most amazing qualities of successful sales professionals is their ability to proactively guide a customer through the sales process. When I witness this behavior, I consider it beautiful, even majestic. I can see it now: they are “in the moment” with a customer, engaged in communication – and actively considering the alternatives and outcomes before they act or react.
Read MoreWhat if I had tried harder? What if I had prepared a little more? What if I had practiced a few more times? What if I had given it everything I had?
If you’re anything like me, you’ve had a moment like this in your life…
Read MoreConsider a medical doctor who, through research and proper diagnoses, realizes that a surgical procedure is necessary in order to save a person’s life. How much passion and conviction would they bring to the conversation…
Read MoreWhen a carpenter doesn’t hit the nail on the head, they don’t blame the hammer. When we, as sales professionals, don’t “nail it,” we shouldn’t either.
Read MoreWe all need downtime to recharge our mental and physical batteries, but are you convincing yourself that you’re taking downtime when it’s really “dead time?” I know I’m guilty. Is it time for you to look at your own habits?
Several years ago, I was on a plane reading yet another “spy thriller,” and I was sitting next to someone reading a book about neuroscience…
Read More