One of the most amazing qualities of successful sales professionals is their ability to proactively guide a customer through the sales process. When I witness this behavior, I consider it beautiful, even majestic. I can see it now: they are “in the moment” with a customer, engaged in communication – and actively considering the alternatives and outcomes before they act or react.
Read MoreThis is a new series I've put together to answer the most common question that I have gotten over my 30 years experience in sales - What's the magic sauce to creating a successful and rewarding career in sales?
Read MoreWhat if I had tried harder? What if I had prepared a little more? What if I had practiced a few more times? What if I had given it everything I had?
If you’re anything like me, you’ve had a moment like this in your life…
Read MoreWhen a carpenter doesn’t hit the nail on the head, they don’t blame the hammer. When we, as sales professionals, don’t “nail it,” we shouldn’t either.
Read MoreA Prima Donna is a high producing salesperson who is contributing in a negative way to culture, morale, and the overall performance of the team. These individuals are often described as “toxic,” and most of the time, their contribution to sales does not make up for the negative repercussions of their presence on the team.
Before you call HR and get the paperwork started…
Read MoreWe all need downtime to recharge our mental and physical batteries, but are you convincing yourself that you’re taking downtime when it’s really “dead time?” I know I’m guilty. Is it time for you to look at your own habits?
Several years ago, I was on a plane reading yet another “spy thriller,” and I was sitting next to someone reading a book about neuroscience…
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