What primary factors influence a consumer's decision to do business with you? What is the first thing that came to mind? There are a lot of things that can sway a customer's decision of what to buy and where to buy it. Most importantly there have been a lot of changes from the sales environment of the not too distant past and the way things are today...
Read MoreIn the words of Jim Halpert, “Well it’s sales. So you have to be able to live in the world of rejection.”
Yes, it’s true. When you are in sales, you will inevitably get hit with rejection in some form or another. Some may say that it happens often. Some say it is all that happens. But it’s not as doom and gloom as it may sound…
Read MoreOne of the most amazing qualities of successful sales professionals is their ability to proactively guide a customer through the sales process. When I witness this behavior, I consider it beautiful, even majestic. I can see it now: they are “in the moment” with a customer, engaged in communication – and actively considering the alternatives and outcomes before they act or react.
Read MoreWhat if I had tried harder? What if I had prepared a little more? What if I had practiced a few more times? What if I had given it everything I had?
If you’re anything like me, you’ve had a moment like this in your life…
Read MoreWhen a carpenter doesn’t hit the nail on the head, they don’t blame the hammer. When we, as sales professionals, don’t “nail it,” we shouldn’t either.
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